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General support

Questions about your account, listings, responses or anything else on the platform.

Payment issues, receipts and VAT invoices. Include the payment date and amount so we can find it quickly.

Suspicious listings, fake profiles or misuse of the platform. You can also report a listing directly from its detail page.

Data access, correction or deletion requests under UK GDPR, and any other privacy questions.

Looking for quick answers? Most common questions — refunds, verification, re-opening listings — are covered in the FAQ.